Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

Subscribe to Arthur D. Little's Culture & Leadership Newsletter

Insight

PROBLEMS WITH ERP

Not only are ERP implementation costs high, but periodic upgrade costs can be downright embarrassing, to the vendor at least. Take Oracle for example.

In Part I, we addressed the issues raised in Cutter Consortium's March 2003 survey of 99 firms that have installed ERP systems. Those issues include installation times, vendors, and the use of systems integration consultants. Now let's turn to other facets of the ERP experience.

The "no payback" argument is an inappropriate response to the issue.

  For more on business process and IT outsourcing, see the July 2003 issue of Cutter Benchmark Review, available from from Cutter Consortium's Bookstore, at +1 781 641 9876, fax +1 781 648 1950, or e-mail service@cutter.com.