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Current Issue: September 2014, Vol. 27, No. 9

Decision Making: Art, Science, or Alchemy?

by Hillel Glazer, Guest Editor

Our goal in this issue of Cutter IT Journal is not to put a finite point on decision making but to expose ourselves to the vast array of decision-making complexities. All of this issue's articles give us more to think about, as well as practical tools. We didn't put this issue together to ruin your week. We put it together to arm you with insights. We are confident that readers will store some of the ideas we deliver here somewhere in the backs of their minds and that this information will be triggered at an appropriate time.

Meet Our Experts

The Importance of Resiliency in Organizations

by Sheila Cox

When I was a first-line manager at IBM, I often interviewed college graduates for entry-level positions in sales or systems engineering. I remember surprising my boss when I rejected a young man with a stellar résumé. He had great grades from a top-notch school. He was a varsity athlete and head of the student council. In fact, he seemed to excel at everything he attempted. Surely this man would be an asset to IBM. My concern was simple: I saw no evidence of stumbling, and no evidence of picking himself back up and rebounding from disappointment. His first setback was going to come as a big shock, and I didn't want to be his manager when it happened. I prefer to hire young people who already demonstrate resiliency. ... [more]

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