Most readers are familiar with the Capability Maturity Model (CMM), which was developed by the Software Engineering Institute (SEI) at Carnegie Mellon University and first released in 1990. CMM is a major effort to describe best practices in software development.

Everybody and everything is constantly changing, including change itself. In today's business environment, no amount of planning guards against the volatility and constant change that organizations face. The ability to respond to these circumstances is not only a competitive advantage, but also a survival skill.

Everybody and everything is constantly changing, including change itself. In today's business environment, no amount of planning guards against the volatility and constant change that organizations face. The ability to respond to these circumstances is not only a competitive advantage, but also a survival skill.

My wife and I recently went shopping with my mother to purchase a new kitchen clock. While completing the transaction, the salesperson asked my mother if she'd like to take out their extended warranty service on the clock. Somewhat taken aback, she exclaimed agitatedly, "Extended warranty on a clock!

But how many organizations are actually using data warehousing and BI to analyze their supply chain operations, and what are the main issues they are encountering?