Professional Conscience

Patrick OBeirne

Successful CRM Requirements

Curt Hall

My wife and I recently went shopping with my mother to purchase a new kitchen clock. While completing the transaction, the salesperson asked my mother if she'd like to take out their extended warranty service on the clock. Somewhat taken aback, she exclaimed agitatedly, "Extended warranty on a clock!


Software Creativity

Jim Highsmith

Software Creativity

Jim Highsmith

Network Armies

Ed Yourdon

Network Armies

Ed Yourdon

Terrorism Won't Stop Global Outsourcing

Cutter Consortium, Cutter Consortium

Supply Chain Intelligence: Initial Findings

Curt Hall
The use of data warehousing and business intelligence (BI) for optimizing supply chain operations is receiving growing interest by the industry. Vendors and IT service providers have introduced new analytical supply chain products and services, and companies are discussing their experiences at conferences and trade shows.

But how many organizations are actually using data warehousing and BI to analyze their supply chain operations, and what are the main issues they are encountering?


Applications Infrastructure: Are You Preparing for the 21st Century?

Steve Andriole
The Cutter Consortium survey questions outlined here were designed to measure our commitment to applications infrastructure and application suites -- all as part of the strategy to move transaction processing (TP) to the next level.

The data revealed that many of us are upgrading our applications infrastructures. The survey results reported in this article reveal a similar pattern with investments in applications suites.


E-Business Packages, Tools, and Technologies

Paul Harmon
 

A survey conducted by Cutter Consortium revealed that 74% of respondents are firmly committed to e-business as a key part of their corporate strategies. 1

In this article, I want to consider the kinds of off-the-shelf (OTS) packages, software development tools, and technologies that our respondents are using to develop e-business applications.


Evolution of SCM Technologies -- Less Is More!

Ram Reddy
Quite a few supply chain management (SCM) package implementation failures have grabbed the headlines over the past few years, from companies such as Whirlpool, Nike, and Hershey. A major cause of these failures has been the difficulty in changing processes within the firm and across the supply chain. Implementing highly integrated enterprise applications, as many firms have discovered, is extremely difficult to do.

Evolution of SCM Technologies -- Less Is More!

Ram Reddy
Quite a few supply chain management (SCM) package implementation failures have grabbed the headlines over the past few years, from companies such as Whirlpool, Nike, and Hershey. A major cause of these failures has been the difficulty in changing processes within the firm and across the supply chain. Implementing highly integrated enterprise applications, as many firms have discovered, is extremely difficult to do.

Supply Chain Management: Progress So Far

Robert Austin
Last week, the technology and operations management faculty at Harvard Business School convened for its annual "Research Day," where members reflect on the direction in which things are headed for our department and the field. Bob Hayes, one of the monumental figures in the history of operations management and now an emeritus member of the business school faculty, described how the field had evolved in, what he called, "bursts of energy," starting with the enthusiasm for quantitative methods that flowed from efforts to get supplies past German U-boats in World War II.

Project Estimating

Jim Highsmith

Ready or Not: Global Sourcing Is in Your IT Future

Ian Hayes

What began as a trickle is turning into a torrent.... Global sourcing is a hot topic in executive suites throughout the US and Europe. Driven by our increasingly globalized economy, IT services are following the lead of industries such as manufacturing and agriculture in their shift to less expensive geographic locales.


Ready or Not: Global Sourcing Is in Your IT Future

Ian Hayes

What began as a trickle is turning into a torrent.... Global sourcing is a hot topic in executive suites throughout the US and Europe. Driven by our increasingly globalized economy, IT services are following the lead of industries such as manufacturing and agriculture in their shift to less expensive geographic locales.


New Opportunities for Business-Technology Integration

Steve Andriole

Not long ago, I received a call from the CFO of a Fortune 500 company about to write a check for $30 million for a network and systems management framework.


New Opportunities for Business-Technology Integration

Steve Andriole

Not long ago, I received a call from the CFO of a Fortune 500 company about to write a check for $30 million for a network and systems management framework.


New Opportunities for Business-Technology Integration

Steve Andriole

The accompanying Executive Report resets the digital revolution in the context of business and technology progress. We're at a flashpoint: the pace of technology deployment and business velocity has already outstripped our ability to assess its impact on how we live, produce, and distribute.


New Opportunities for Business-Technology Integration

Steve Andriole

The accompanying Executive Report resets the digital revolution in the context of business and technology progress. We're at a flashpoint: the pace of technology deployment and business velocity has already outstripped our ability to assess its impact on how we live, produce, and distribute.