Five Years from Now

Ed Yourdon

2002

Paul Harmon

This is the first DEA E-Mail Advisor of the new year. In the last Advisor, I tried to summarize the major events for 2001. In this issue, I want to take a crack at predicting the major events for 2002. Obviously, given the scope of this Advisor, I'm not going to try to predict political, economic, or business trends, in general, but will stick with a narrow range of technological and IT developments.


Enhancing the Business-IT Relationship

Chris Pickering
Business-IT alignment has received a lot of ink through the years. Research from Cutter Consortium shows that most companies regard their business-IT alignment as good. But this research also shows that business-IT alignment is a problem for these same companies. Here we present these findings and highlight some ways that companies can alter traditional IT practices to improve business- IT alignment.

By nearly a 3-to-2 margin, respondents to our business-IT strategies survey say that their e-business initiatives improved business-IT alignment.


Evaluating the Status of Telecommuting

Ed Yourdon
Telecommuting is both a familiar concept and a popular buzzword in today's high-tech, Internet-enabled society. As suggested in a Cutter Consortium Business Technology Trends E-Mail Advisor (" Telecommuting Still Has a Long Way to Go," 9 November 2000): Telecommuting has been a recognizable phenomenon for at least a decade, and the practice began much earlier than that.

Using a Project Dashboard to Manage an Outsourced Portfolio

Michael Epner
With the wealth of information showering IT executives and managers daily, the need for simplicity is greater than ever. An executive in an environment where outsourcing is prominent has to deal with service provider issues, plus worry about satisfying business customers, recruiting and retaining IT staff, and monitoring the project portfolio.

Relationship Management

David Gijsbers
Cutter Consortium's tag line is "Leveraging IT for Competitive Advantage." Integral to leveraging IT is managing the many relationships IT departments and IT professionals develop in the course of their work. Today's IT professional must be a people-person.

Text Mining in Business Intelligence and Customer Relationship Management

Curt Hall
TEXT MINING IN BUSINESS INTELLIGENCE

2002

Paul Harmon

2002

Paul Harmon

Developing an Enterprise-Wide Testing Strategy

Martyn Emery, Francis Evans, Thomas Evans, Ian Evans, David Evans, Martyn Evans

Many studies have been devoted to new requirements devolving from the advent of the Internet Age, particularly the needs to manage fast and constant change and for 24/7 resilience. Yet the role of testing in all this has been strangely neglected. In this Executive Report, we explain why testing strategies also need to change, and how.


Developing an Enterprise-Wide Testing Strategy

Martyn Emery, Francis Evans, Thomas Evans, Ian Evans, David Evans, Martyn Evans

Many studies have been devoted to new requirements devolving from the advent of the Internet Age, particularly the needs to manage fast and constant change and for 24/7 resilience. Yet the role of testing in all this has been strangely neglected. In this Executive Report, we explain why testing strategies also need to change, and how.


Developing an Enterprise-Wide Testing Strategy

Martyn Emery, Francis Evans, Thomas Evans, Ian Evans, David Evans, Martyn Evans

The accompanying Executive Report presents the case for a more holistic, enterprise-wide approach to IT testing, contained within an envelope of business risk management.


Developing an Enterprise-Wide Testing Strategy

Martyn Emery, Francis Evans, Thomas Evans, Ian Evans, David Evans, Martyn Evans

The accompanying Executive Report presents the case for a more holistic, enterprise-wide approach to IT testing, contained within an envelope of business risk management.


Starting the Knowledge Management Practice

Karl Wiig

The reason why enterprises pursue systematic knowledge management (KM) is clear: they wish to make people -- and the whole enterprise -- act intelligently to operate more effectively and better satisfy their stakeholders. However, the practical issue of how to approach introducing or expanding the KM practice is complex.


Security Then and Now

Steve Andriole

September 11 changed many things. Our personal lives have changed as much -- if not more -- than our professional lives. Some years ago, I had to beg for more money to enhance a security infrastructure. Why should we spend so much money on a "low-probability event?" I was asked. Do we really need such a large off-site contingency facility? How will we pay for all this stuff? Today, it would be easy.


Security Then and Now

Steve Andriole

September 11 changed many things. Our personal lives have changed as much -- if not more -- than our professional lives. Some years ago, I had to beg for more money to enhance a security infrastructure. Why should we spend so much money on a "low-probability event?" I was asked. Do we really need such a large off-site contingency facility? How will we pay for all this stuff? Today, it would be easy.


January 2001 Component Development Strategies

Volume XII, No. 1; January 2002PDF Version Executive Summary

Anticipating the Market: The Value of Business Models

Haim Kilov
A FEW BEAUTIFUL GRAPHICS

How do people make decisions? To make a business decision -- be it strategic, tactical, or operational -- people use information that they consider to be relevant. A lot of information is provided and used by modern-day, ubiquitous information technology. However, information and data without context and shared meaning are useless.


Anticipating the Market: The Value of Business Models

Haim Kilov

Business and IT organizations often express themselves in very different ways. To create information management systems that serve the needs of complex, nontrivial and rapidly changing businesses, effective communication is imperative. To communicate effectively, a small set of shared, clearly defined concepts and constructs is essential.


The Reinvention of the OMG

Paul Harmon

Cutter Consortium has recently conducted a survey of more than 170 companies worldwide1 for its Distributed Enterprise Architecture Advisory Service. This Executive Update -- the first in a series based on these survey results -- focuses on a rather dramatic finding about the Object Management Group (OMG) as it relates to the plans of the companies in this survey.


Knowledge Management: The Major Enabler of Enterprise Performance

Karl Wiig

Knowledge management (KM) provides approaches and means for enterprises to create, transfer, and apply knowledge deliberately and systematically. KM is credited with creating practices and systems that allow people to work more effectively to great advantage for their enterprises.


Knowledge Management: The Major Enabler of Enterprise Performance

Karl Wiig

The collected effectiveness of people at all levels of the enterprise "rolls up" into the performance of the enterprise itself. Improved business performance results from the improved effectiveness of people.