The story of the shoemaker's children having no shoes of their own continues to be analogous to IT organizations that do not leverage software tools to accelerate and enhance the quality of their work. Automating IT is the next step in the evolutionary growth of a field that has automated virtually every other field.

The story of the shoemaker's children having no shoes of their own continues to be analogous to IT organizations that do not leverage software tools to accelerate and enhance the quality of their work. Automating IT is the next step in the evolutionary growth of a field that has automated virtually every other field.

A new report from the research firm of Computer Economics indicates that the worldwide cost of computer viruses during the first eight months of this year is US $10.7 billion. Roughly $2.6 billion of this figure is associated with the Code Red computer worm, which many security experts still believe originated from China.

A new report from the research firm of Computer Economics indicates that the worldwide cost of computer viruses during the first eight months of this year is US $10.7 billion. Roughly $2.6 billion of this figure is associated with the Code Red computer worm, which many security experts still believe originated from China.

From Merriam-Webster's Collegiate Dictionary:

Col·lab·o·rate

Experts estimate the typical manager spends four-fifths of the day communicating with others.1 The question is, are the people talking with each other or at each other? More and more, vendors and businesses are promoting collaboration, but collaboration is a word used to mean many things in business today.

Phil Knight -- of Nike's oft quoted public utterance, "This is what I get for $400 million?" -- has become the poster child for highlighting the difficulty of implementing supply chain technologies.