Imagine a Notes-based sales application that detects when a new sale has been registered in your sales-tracking database by an account representative.

Imagine a Notes-based sales application that detects when a new sale has been registered in your sales-tracking database by an account representative.

The expanding Internet environment has made the World Wide Web more popular.

The expanding Internet environment has made the World Wide Web more popular.

Software cost estimation continues to be a poorly understood and mysterious art, primarily due to a lack of empirical observations.

Last month we examined criteria for assessing the credibility of individual software cost and schedule estimates.

Last month we examined criteria for assessing the credibility of individual software cost and schedule estimates.

I have had the pleasure of meeting Geoff Moore, author of the best-selling and enormously influential Crossing the Chasm, several times in the past few years.

This month, I am concluding our four-part series, taking an imaginary consulting firm -- Ultra-Consulting -- through a multistep procedure intended to yield a comprehensive, coherent, and complete business process strategy.

Many organizations today are undertaking large software deployment projects (building or purchasing) as a result of major reengineering initiatives. And many of these efforts are running aground on the project management rocks.

In the past two issues, I have presented the stages of a process-centered strategic plan for information technology, using a four-phase approach:

1. Process Positioning

Computer security applications require programs of high quality.

Computer security applications require programs of high quality.

Copyright 1996 by Science Applications International Corporation. All rights reserved.