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Business Performance Management Requires Business Process Change

Posted January 3, 2005 | Technology |

A survey we conducted in November 2004 of end-user organizations undertaking business performance management initiatives found that almost half were required to make changes to existing business processes in order to support implementing their business performance management solutions.

About The Author
Curt Hall
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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