Advisor

CRM and Other Strategies

Posted March 19, 2002 | Technology |

No one who works in computing can be unaware of the meaningless and constant jargon that we are all forced to listen to. I'd be interested to see a graduate school study of the amount of time IT managers spend just trying to understand the new terms they keep encountering. It's frustrating, of course, because in most cases the new terms just turn out to be some old term, given a slight twist.

About The Author
Paul Harmon
Paul Harmon is an internationally known business consultant, technology analyst, and thought leader with a focus on applying new technologies and methodologies to real-world business problems. He began his career in artificial intelligence (AI) with the publication of his popular book, Expert Systems: AI for Business (coauthored with David King in 1983). As a decades-long Cutter Expert, Mr. Harmon authored various Cutter journals, including … Read More
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