A Framework for Effective Customer Analysis

Posted October 1, 2005 | Technology |
by Ken Collier, Senior Consultant, Cutter Consortium

Our survey of 106 companies reveals that a large majority of respondents are capturing and analyzing customer data.

About The Author
Ken Collier
Ken Collier is the former director of Cutter's Data Analytics & Digital Technologies practice. He is a leader in combining agile methods with data warehousing (DW), business intelligence (BI), and advanced analytics -- disciplines that present a unique set of challenges to the incremental/evolutionary style of agile development. Mr. Collier has successfully adapted agile techniques to DW/BI to create the Agile Analytics style. He continues… Read More
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