ITSM and SOA, Part 2: Convergence or Confusion?

Advisor

ITSM and SOA, Part 2: Convergence or Confusion?

Posted October 3, 2007 | Technology |

In my last Advisor, "ITSM and SOA Part 1: Coincidence?" (26 September 2007), I discussed ITSM and its service management processes. Now let's look to see how or if they really apply to SOA. To do this, we'll start by examining the service lifecycle and some of the challenges that face successful SOA adoption.

About The Author

Mike Rosen

Mike Rosen is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. He is an accomplished architect, analyst, and technical leader with extensive experience in digital transformation, enterprise architecture, business architecture, service-oriented architecture, product strategy and development, software architecture, consulting and mentoring, distributed technologies, and industry standards. Mr. Rosen has 40 years'… Read More

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ITSM and SOA, Part 2: Convergence or Confusion?

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