Over the past year, I've noticed increasing attention being directed at the use of text mining to enhance customer relationship management (CRM), knowledge management (KM), enterprise information portals (EIP), and other applications by automating the analysis, categorization, indexing, summarization, and association of high volumes of text-based information.
Advisor
Text Mining for Business Applications
By Curt Hall
Posted March 21, 2006 | Technology | Leadership |
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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