In my last Advisor (see "Working Around the Delete Key, Part 1," 24 August 2006), I told the story of how I had spent a year or more getting around a malfunctioning delete key on my laptop. The article pointed out the lengths to which I, a fairly savvy computer user, was willing to go to avoid giving up my principal computer. This article is about some of the thoughts this experience brought to mind.
Advisor
Working Around the Delete Key, Part 2: What Are Our Users Really Doing?
By Ken Orr
Posted September 7, 2006 | Leadership | Leadership |
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