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Bert Kersten

Bert Kersten is Consulting Director at LogicaCMG Financial Services and Professor at the Faculty of Exact Sciences at the Free University Amsterdam, the Netherlands. He can be reached at bert.kersten at logicacmg.com.

More From Author

  • Toward the Shared Service Center Plus: The Balance Between Efficiency and Legitimacy
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Smart Grid Energized! A High-Voltage App on the Internet of Things
Value Chain Modeling: Linking Customer Value to Business Process Design and Automation
A Quantitative Approach to Process Improvement
Runtime Collaboration and Dynamic Modeling in BPM: Allowing the Business to Shape Its Own Processes on the Fly
Business Intelligence 2.0: From Intelligence to Real-Time Analytics
Business Intelligence 2.0: From Intelligence to Real-Time Analytics

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