December 1996 American Programmer

12 | 1996

	A Solid Innovation in Laptop Storage Begins to Emerge
	Innovation of the Second Kind: Cultivating a Frame of Mind, Part 2
	EAD: The Architecture of the Customer Experience, Part 4
	The Power of Gray in Architectural Credibility
	To Make Change Needed for Implementing an Agile Transition, Start at the Top
	Underestimating End-User Training for Business Performance Management Initiative