February 1996 American Programmer

2 | 1996

	What Went Wrong at Southwest Airlines, Remixing the Music Industry with DAOs, more!
	Strategies for Sound Decision-Making in Turbulent Times
	Developing a Carbon-Offset Project for Coastal Ecosystems
	Disruption in Banking and Financial Services Amplify Discussion Forum
	Tech Debt: Can It Stop Your Business from Flying?
	Generative AI for Customer Service & CX Management