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  1. Home
  2. Journals
  • IT Budgeting in 2009: Weathering the Storm by Taking a Long-Term View

    August 2009

    This month's installment of Cutter Benchmark Review is the fourth in our yearly series on IT budgets and the budgeting process.

    In this issue:
    • IT Budgeting in 2009: Weathering the Storm by Taking a Long-Term View — Opening Statement
    • IT Budgeting in a Recession: Making Lemonade
    • The Connection Between IT Financial Management and the Business Value of IT
    • IT Budgeting in 2009: IT May Be Faring Better than Others in the Storm
    • IT Budgeting Survey Data
  • The Convergence of Information Security, Privacy, and Compliance: Part II

    August 2009

    CUTTER IT JOURNAL VOL. 22, NO. 8
    Privacy and Security Are Birds of a Different Feather

    Privacy is a legal issue and should be addressed separately from security, which is an IT area.

    In this issue:
    • The Convergence of Information Security, Privacy, and Compliance: Part II -- Opening Statement
    • Getting Their Act Together: A Retailer Takes a Cross-Organizational Approach to Information Security and Privacy Compliance
    • From Sticks to Carrots: Creating Business Incentives for Security and Privacy Programs
    • Security and Privacy Convergence: A Global Governance Perspective
    • Securing the Information Border: An SDLC Approach to Security and Privacy Protection
    • In Search of Low-Hanging Fruit: Improving Security and Privacy with Penetration Testing
  • Personal Productivity and IT: The Never-Ending Love-Hate Relationship

    July 2009

    Humans have always had a love-hate relationship with technology in general and IT in particular. We like the potential that it offers in terms of productivity, research, improved quality of life, more responsive service, and its general association with progress. But at the same time we fear the risks of depersonalization, deskilling, and job loss associated with IT, and we react negatively — just like modern-day Luddites.

    In this issue:
    • Personal Productivity and IT: The Never-Ending Love-Hate Relationship
    • Looking at Personal Productivity Tools and Systems
    • From the Cone of Silence to the Two-Minute Rule: Productivity Solutions for Information Overload
    • Personal Productivity and IT: Make a Plan and Stick with It
    • Personal Productivity and IT Survey Data
  • Cloud Computing: IT's Day in the Sun?

    June 2009

    Down on the Ground

    Cloud computing is ridden with potential performance, security, regulatory, dependability, and data ownership issues. Though clouds might appear attractive at first glance, you’re better off staying away from them.

    In this issue:
    • Cloud Computing: IT's Day in the Sun?
    • Seeing Through the Fog: The Language, Claims, Myths, and Realities of Cloud Computing
    • Clearing Up the Cloud: Adoption Strategies for Cloud Computing
    • Making the Cloud Case: Building the Right IT Infrastructure Services
    • Cloud as a Service Delivery Platform: The Must-Haves for Getting to Value
    • Entering the Cloud: Phased Adoption to Computing Nirvana
    • Security Dynamics of Cloud Computing
    • Managing Compliance and Security for Cloud Computing
    • Understanding SLAs for Cloud Services
  • Life Is Service: Even for the IT Shop

    June 2009

    As IT professionals we are not generally famous for our polished savoir faire, some recurrent stereotypes in fact have us being just the opposite when it comes to social skills. Yet if it is true that "life is service," working on our customer orientation and service skills can be a great investment, not just individually but collectively as the IT professionals in our respective organizations. This issue of the CBR is full of tangible guidelines and actionable ideas to help you get started.

    In this issue:
    • Life Is Service: Even for the IT Shop
    • IT Service Management: Improving Customer Service Through Better Relationships
    • IT Service Management: Culture as a Solution?
    • IT Service: It Begins with Business Knowledge
    • IT Service Management Survey Data

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