Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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Insight

Customer relationship management (CRM) has emerged as the next major wave in the movement of firms toward the goal of tying together their value chain through the use of enterprise-level information technology.

Now that the new year is under way, I thought it would be a good idea to look ahead to what we can expect to see in 2002 in the way of data warehousing, business intelligence (BI), and customer relationship management (CRM) trends.