Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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Insight

By now, there's hardly a soul anywhere in the world who hasn't heard about the dot-com collapse and the resultant layoff of dot-com whiz kids. But the ripple-effect consequences of that phenomenon are getting more and more complex, and I'm beginning to think that we may be dealing with the aftereffects for months, if not years, to come.

I've had several conversations lately that worry me. The conversations were about the meaning of the dot-com mess and the slump of tech market stocks. Typically, they contain some amount of "I told you so" sentiment.

Over the past year, Cutter Consortium has conducted research surveys on mainframe computing, e-business, and outsourcing. The mainframe computing survey asked questions such as: What roles do large mainframes play in mission-critical applications? What will be their role in the future? How will companies maintain staffing for mainframe support? What other platforms will play a key role? In this analysis, more than 35 large, worldwide IT organizations were queried to gauge the future of their mainframe architectures.

Every week, I read stories of another offshore software company assessed at the highest levels of process maturity based on the Capability Maturity Model (Software CMM) of the Software Engineering Institute (SEI). The photo that usually accompanies this story often shows youthful software developers standing with huge grins on their faces as though they have just won the lottery.

The accompanying Executive Report discusses the reasons for the high failure rates of customer relationship management (CRM) system implementations. It also recommends an approach to developing and implementing a customer-focused strategy that increases the chances of success.