Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

Subscribe to Arthur D. Little's Culture & Leadership Newsletter

Insight

MAJOR INDIAN OUTSOURCING VENDORS ACHIEVING WORLD-CLASS PROCESS AND QUALITY LEVELS 11 May 2000 by Marty McCaffrey

Information on offshore outsourcing companies seldom reaches the mainstream IT industry publications.

When deploying systems with a large business process change component, one of the most critical steps is to implement a process to measure change. It's all well and good to design a knowledge management system, train the users, and use change management techniques to decrease resistance to change. But, in the end, how do you know whether or not you solved the business problem you were attempting to solve?

In 1853, Commodore Matthew Perry sailed into Tokyo Harbor with his gun ships. What Perry did (once euphemistically called "the opening of Japan") was controversial both then and now. But Perry did not go to Japan out of the goodness of his (or America's) heart; rather, he and his ships were there on behalf of old-fashioned, bare-knuckle, imperialistic capitalism.

COMMODORE PERRY AND THE FIREWALL 10 May 2000 by Ken Orr

In 1853, Commodore Matthew Perry sailed into Tokyo Harbor with his gun ships.