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Insight
I just returned from the annual meeting of the International Function Point Users Group (IFPUG). IFPUG is an organization dedicated to the idea of measuring software process, and once again they had a terrific conference. I presented a reprise of my "Avoiding Dysfunctional Measures," which explores how difficult it is to measure organizational activity, and how we sometimes assume things are working when they aren't.
OUTSOURCING, PACKAGED APPLICATIONS, AND E-BUSINESS by Paul Harmon
It's been widely reported that SAP, PeopleSoft, Baan, Oracle, and the other packaged application vendors have fallen on hard times.
An organizational activity as complex as software development almost certainly has difficulties in attributability and evaluability. The first step to solving a problem is to admit that there is one.