Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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Insight
Unmanaging Knowledge
The phrase "knowledge management" was at first seized upon by software vendors and consulting firms because it was immensely promising and completely vapid, a combination marketeers can never resist.
John Hanlon's group at Ergometrics, an Ireland-based developer of dashboard and gauges for benchmarking across a wide range of industry, has done wild new t
This report looks at how you identify and model systems and business-IT alignment requirements. It offers some examples of how the methodology can actually be applied both in traditional systems/technology project selection and management, and then in the larger business-IT alignment arena.
Requirements Management Strategy: Systems and Alignment Case Studies
To survive the pace of business and technology change that your organization is experiencing in today's world, you need a repeatable requirements management methodology. You also need a methodology that provides insight into project requirements before you spend serious money. The requirements management methodology described briefly in this Executive Summary may fulfill that need.
Refocusing IT Agendas
Tony Candito, CIO of New England Financial (NEF), has been with the company since 1974. He is responsible for a staff of approximately 800 people in multiple locations. In this Executive Update, Candito talks about his most recent challenge, combining NEF's IT department with a portion of the IT department of its parent company, Metlife.
Reaching Out to Customers
As manager of business systems analysis at Focus on the Family -- an international, nonprofit organization of Christian ministries including print publications, radio, and video -- Paul Lewandowski is responsible for managing a team of analysts that works to determine the IT needs for 1,300 employees partitioned into more than 70 divisions.
Knowledge management (KM), like any other complex organizational activity, cannot deliver business results without a concrete plan. Unfortunately, a disproportionately large number of companies that have been attempting to implement knowledge management have found the experience much like trying to nail jelly.

