Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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  Supply Chain Intelligence: Development Issues series:
Part I

I've been working with a company that wants to apply analytics to its customer service operations. As a result, I thought it would be interesting to readers to read about how and where organizations are applying customer service analytics.

  For more on globalization, see the November 2002 issue of Cutter IT Journal, available from Cutter Consortium at +1 781 641 9876, fax +1 781 648 1950, or e-mail servic