Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Insight
With this issue of CBR, we set out to take stock of an increasingly important topic: corporate privacy governance. Our contributors this month are amongst the most respected privacy experts in the world of academia and practice. Mary Culnan, Slade Professor of Management and IT at Bentley College, is a leading scholar in both customer and employee privacy research.
Collected by Cutter Consortium
SURVEY METHODS
This survey examined trends in corporate privacy governance in 99 organizations. Geographic distribution was worldwide, with 38% of respondents’ organizations based in North America, 24% in Europe, 17% in Australia/Pacific, and the rest in other parts of the world. Organization size varied: 39% of respondent organizations have more than 1,000 employees, 32% have between 100 and 1,000 employees, and the remainder have between 1 and 100 employees.
In the last issue of CBR, we focused on an important and timely topic: security and IT risk management.
For most, if not all, organizations, the collection of customer information is not only necessary, it's imperative. Customer data -- whether your customers are businesses or consumers or both -- can be a way to better understand your marketplace, a way of creating better and more informative customer service, and a benchmark for effective ROI. Information collection can also be a headache and a source of concern, both for the consumers that provide it and the organizations that use it.
