Strategic advice to leverage new technologies

Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.

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Insight

Volume 2, No. 1; January 2003
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If you are facing upgrades to existing packaged applications and planning the implementation of an enterprise application integration (EAI) solution, you are not alone. The new world is here, and it involves woolly mammoth-size IT scenarios. So, how do you begin to tackle such a scenario -- one that involves enterprise application upgrades and deploying an EAI solution?


When a new conference is being launched, it often has to take whatever dates it can get, since major cities and venues are often booked years in advance. The Object Management Group (OMG) is in the process of launching a new conference, Integrate, which is designed to be the place for managers to come to learn about new enterprise integration strategies.


I've been working with a company that wants to apply analytics to its customer service operations. As a result, I thought it would be interesting to readers to read about how and where organizations are applying customer service analytics.