Strategic advice to leverage new technologies

Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.

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Insight

Cutter Consortium continues to survey selected companies on their business strategies and computing plans. The companies we survey are established corporations, not e-business startups.

Alan Webber is one of the founding editors of Fast Company magazine. I recently had the pleasure of meeting Webber after hearing him address the Massachusetts Software and Internet Council, where he spoke about the paradoxes of work and life in the new economy.

A Story of Baptism by Defects

As I described in last month's ITMS, in a past life I was once "baptized" into the world of software by a mentor who put me in charge of integrated test planning on a critical leg of a US $750-million project. It was a hapless job.

To kick off the new year, I thought it would be a good idea to discuss the important developments and trends influencing the application of data warehousing and business intelligence (BI) technology. My goal is to offer some advice on a rapidly changing set of technologies that is moving in many different directions.

In an effort designed to integrate customer relationship management (CRM) into new delivery channels, Hibernia National Bank, headquartered in New Orleans, Louisiana, USA, is implementing a targeted, interactive automated teller machine (ATM) marketing campaign using Diebold, Inc.'s Smart Start marketing application.

Healthcare companies are leveraging their data and business intelligence technology to monitor both patients' and providers' compliance with best practices and medical guidelines to ensure that appropriate care is being provided. Here's an example of how one company, CareSteps, Inc., is applying data mining in an effort to cut healthcare coverage costs.

The business intelligence (BI) market is developing so rapidly that organizations are presented with a large number of products and implementation choices ranging from packaged data warehouses, analytical applications, and corporate portals to active data warehousing and real-time BI.