Has there been an improvement in the quality of the work environment in those projects using Kanban?
The issue of quality of work life is an important one, and one that's explicitly addressed in Kanban, according to Cutter Senior Consultant Masa Maeda. In fact, Maeda noted that of the 30% of respondents who "reported no improvement, there wasn't a single negative comment. What most of them said was that they were too early in the adoption process to report a difference."
* Excerpted from "Kanban for Project Management: Should We Buy In?" (
) Cutter Benchmark Review, Volume 10, No. 9