Q: What are the most important management initiatives taken to reduce IT costs?
In his analysis of cost-cutting over the past several years, Bob Benson mused, "The 'easy pickings' for strategies such as consolidation and outsourcing have already been implemented (sometimes in several iterations). So how much more can be tolerated, and for how much longer?"
* Excerpted from "The More Things Change (Again)" (
), Cutter Benchmark Review, Vol. 11, No. 6.