Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.
Managing Innovation During Outsourcing Engagements: Do Contracts Harm Innovation?
Outsourcing firms tend to market themselves as partners in innovation, and firms consider adopting an outsourcing strategy as a way to attain competitive edge. While outsourcing is a promising approach, it can also be a risky endeavor, as it may deter the firm's inherent ability to bring innovative products to market.
Bugs, Technical Debt, and Error Proneness
Not Just in Time This Time
In my last Trends Advisor ("Learning from Disaster -- Again," 28 April 2011), I talked about disaster planning and how the recent earthquake had reawakened our thinking about the unthinkable.
The Great Stagnation in IT
Tyler Cowan, an economics professor at George Mason University, came out with an interesting little electronic book (US $3.99 -- it's more of a long essay than a book) earlier this year entitled The Great Stagnation (Dutton Adult, 2011).
Understand Application Layers and Tiers
In my last Advisor, I discussed the characteristics that you should expect from an enterprise application architecture (see "Are You Ready for New Media?" 27 April 2011). This week, I'll explore two fundamental concepts of the application architecture: layers and tiers.
Stumbling Blocks to Greater Use of Predictive Analytics
According to our research, interest in using predictive analytics by end-user organizations is very high. More than half of organizations say they consider predictive analytics strategically important. Yet use of the technology, although increasing, is still fairly limited. So what are the biggest issues standing in these organizations' way? Cost? Although always an issue, it is by no means the biggest.
Why You Need Agile to Cross the Chasm
Many of the discussions I am exposed to as an agile consultant are about this question, "Have Agile methods crossed the chasm?" The client wants to know whether he or she will be using a software method that has reached a certain level of maturity and acceptance. Needless to say, the question is of critical importance.
How Cloud 2.0 Offers a Way Out of Silicon's Limits
How Cloud 2.0 Offers a Way Out of Silicon's Limits
Let's face it. We are at the end of Moore's Law. The common version of this law says computing power doubles every 18 to 24 months. Advances in silicon engineering have made this possible. But this natural law of silicon is driven by the fundamentals of materials science and the laws of physics. Unless we find a way to change the gravitational constant of the universe or surpass the speed of light, we are likely to face another four decades of computing unlike the past four decades.
The Business Capability Map: Building a Foundation for Business/IT Alignment
Businesses are faced with ever-increasing complexity, competition, and cost pressures. Vendors espouse new products and "silver bullet" solutions, but more often than not, they fall short of expectations, and worse, add to the complexity of IT challenges. Yet there is hope for getting a handle on this complexity and finally addressing the challenge of business/IT alignment. The approach is not based on a new product or technology but on an architectural foundation that brings the complexity of IT into focus from a business perspective.
For Chain Gangers to Check-Ins, a Strategy to Address Change
The Business Capability Map: Building a Foundation for Business/IT Alignment
Businesses are faced with ever-increasing complexity, competition, and cost pressures. Vendors espouse new products and "silver bullet" solutions, but more often than not, they fall short of expectations, and worse, add to the complexity of IT challenges. Yet there is hope for getting a handle on this complexity and finally addressing the challenge of business/IT alignment. The approach is not based on a new product or technology but on an architectural foundation that brings the complexity of IT into focus from a business perspective.
Can We Stop Mobile Privacy Armageddon?
The "smart" phone is becoming more dangerous to information than the PC. Can we learn from the past to secure the mobile workforce and stop a global mobile-security meltdown?
IT folks have always been worried about mobile device security, but the fear was a little vague. Were phones really that dangerous? Would phone viruses become a reality or just a lab experiment? Now our fears are crystallizing into a real vision.
Hey, You, Get Off of My Cloud!
Despite the hype, despite the maturity of some vendors and their offerings, the cloud/software as a service (SaaS) world is still in its infancy. There are mature offerings, but there are also immature offerings.
A Roadmap to Limiting Risk and Spurring Innovation
The most important way to reduce risk in innovation is to establish efficient innovation processes and consider risks versus benefits at each stage of development for new ideas. General practices that can help to build efficiency and reduce tendencies toward a risky "all or nothing" approach include:
Learning from Disaster, Again
Risk management is really tough. It involves thinking the unthinkable and then, because you have thought of the unthinkable, feeling compelled to do something to prepare for it. If the latest Japanese earthquake/tsunami/nuclear reactor disaster teaches us nothing else, it is that if something can go bad, it will.
What Does IT Think About the Business?
"Frantic," "indecisive," "technology-disabled," "fantasy-driven," "doesn't know what it wants" -- these are only some of the statements provided by IT people when asked to describe their customers. And this is hardly a surprise. In general, IT processes are characterized by long durations and time-consuming efforts. Once assigned to a task, the IT project manager is first asked to "understand the need" (aka requirements management).
Are You Ready for New Media?
This week I bring you another internationally inspired Advisor from my trip to Rome, where I'm teaching two seminars on enterprise architecture. For this trip, I decided to modernize and leave my trusty old paper Italian phrasebook at home in lieu of a modern, talking, iPhone app. Although there were quite a few to choose from, I started with the free app.
The Golden Rule of Customer Service: Some Implications
The various articles in the "Technology and the Customer Experience" issue of the Cutter IT Journal (Vol. 24, No. 2), including mine, had, as their most basic notion, "Do unto your customers as you would have your vendors do unto you." This sounds like a pretty simple and basic idea, but it has, as the writers show, quite a few ramifications -- only some of which are technical. They could be summarized as a customer's manifesto as follows:
Crowdsourcing Predictive Analytics Development
Over the past year or so, I've discussed some of the more important factors I see influencing the growing use of predictive analytics and data mining (see "The Slow, Steady Climb for Data Mining, Predictive Analytics," 1 February 2011).