Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

How Far Along Are Organizations in Their Mobile BI Efforts?

Curt Hall

Last month I said that, according to our research, more than half of organizations currently view mobile BI as a strategic priority for their organizations to have, while others foresee mobile BI becoming a strategic imperative within approximately the next 6-12 months (see "Targeting


Read Beyond Your Value Stream Map

Masa Maeda

I have spent the last few days working with a customer on Kanban adoption. One of the organization's teams in particular claimed to be highly productive and therefore didn't think Kanban could be of much use. I worked with the team to create a value stream map (VSM) of their process by walking them through these six steps:


When It's Snow Go: Defending Your Decisions, Part I

Robert Charette

"We allowed two-hour early departure ... without a flake in sight. As late as 4 pm I was worried, with nothing happening, if the exact opposite was going to occur ... a laughingstock story of overreaction."


CEMS: Toward a Smaller Carbon Footprint

Bhuvan Unhelkar

This Advisor, the fifth in a six-part series on green IT,1 provides insight into the relevance and importance of software systems in enabling organizations to reduce their carbon footprint.


Move Forward by Building Bridges to the Past

Vince Kellen

Many CIOs today feel like they are building bridges as they are walking on them. Organizations are being pressed to innovate to catch up to or to stay ahead of competitors. IT shops feel this as pressure to move at the speed of business often with changing and incomplete business requirements. Leaders inside the organization are quickly building the future imperfectly.


Ken Olsen: Remembering a Pioneer

Mike Rosen

I was saddened to hear that computer industry pioneer Ken Olsen, founder of Digital Equipment Corporation (DEC), died on Sunday, a few weeks shy of his 85th birthday.


Managing Your Emotions As You Negotiate

Moshe Cohen

Back in the 1970s, Kenneth Thomas and Ralph Kilmann defined five styles that negotiators bring to the table, based on the degree to which they care about the outcome of a particular negotiation versus the degree to which they care about the relationship with the other party.1 If you are a person who cares much more about outcomes than relati


Making Adjustments to Win in Emerging Markets

William Peace, Jr.

According to Rand McNally, Africa, Asia, and South America make up 62% of the world's landmass. These markets have 82% of the world's population, which is 5.3 billion out of 6.5 billion people. China and India alone have more than 2.4 billion people.1 The consumer opportunity is huge. Presuming your company operates outside of the Western world, you must win big in these markets to thrive in this global economy.


Revolt in Egypt Was Under Our Social-Media Noses

Curt Hall

Last October, I discussed in an Advisor developing trends pertaining to social media monitoring and analysis (see "Psst ... Listen in as Some Business Tune in to Social Media," 5 October 2010).


C-Suite and Sour: Innovation Myth-Busting

Thornton May

In a series of workshops conducted in 12 US and three European cities as well as one in Asia, I asked more than 1,500 CIOs to answer the following question: When you, your CEO, and your CFO hear the word "innovation," what is the first thing that leaps to mind?


Agile May Not Survive Your Next Reorganization

Brent Barton

Don't be surprised if your agile adoption is going south after your next company reorganization. Many agile implementations I've observed will not survive company or division reorganizations. Unfortunately, many of these agile adoptions enabled teams to exhibit truly breakout performances.


We Are Not Alone. Or Are We? The 'Humanity' of Robots

Ken Orr

Winston Churchill once said, "We make our buildings and afterwards they make us. They regulate the course of our lives." We make technology and our technologies shape us.

— Sherry Turkle, Simulation and its Discontents (The MIT Press, 2009)


To Cohere or Adhere: Objects, Relationships, and Architectures

Kenneth Rau

In designing and documenting architectures, be they business, data, application, or technology architectures, enterprise architects are prone to focus first and fore­most on the objects that compose the architecture in question. This is both human nature (nouns before verbs) and a logical approach to design. For example:


What's the Cost of Your Untested Assumptions

Ken Pugh

You've driven 420 miles from your last fill-up. Your gas gauge reads 1/8th full. You assume that means you still have 60 miles' worth of gas. You bypass gas stations, as you are in a hurry to reach your destination. The car stalls out two miles from the nearest gas station. You don't make it. What happened? Your assumption was incorrect. Had you ever tested the assumption by driving around with a spare gas can and seeing how far you could go after reaching the 1/8 mark? If not, it is an untested assumption.


The Slow, Steady Climb for Data Mining, Predictive Analytics

Curt Hall

Back in December, when I offered predictions concerning important BI trends I saw for the New Year, I said that adoption of data mining and predictive analytics would experience steady growth in 2011, just as it has over the past 10 years or so (see "What Lie


Putting the Customer Front and Center in a Business

Bhuvan Unhelkar, Keith Sherringham, Keith Sherringham

A customer-centric approach to business puts the customer at the center of activities, with business operations orientated around customers rather than operations in support of internal business structures. This approach applies to external customers, particularly the customer-supplier relationship within processes and between areas of a business.

Understanding the Customer

Such a approach starts with an understanding of the customer and a resolution of the following questions:


"Click Here to Learn This One Crazy Secret..."

Hillel Glazer

Anyone who's surfed the Internet in the last few years has likely run across an online ad that started like the headline, above. Generally, the ad is a front to some "silver bullet" so-called "solution" to a nagging problem.


Aliens, Stability, and Enterprise Risk Management

Robert Charette

There was a fascinating article in the Wall Street Journal over the weekend titled "Why We're Not Listening to Alien Chat Shows" (22 January 2011).


Smart Mobile Devices -- Your Next Security Breach?

Shahar Maor

Smart mobile devices (SMDs) have become widespread among employees in organizations in all sectors of the economy. In contrast to the recent past, SMDs are not only for executives anymore. In the last two years, we have witnessed a rise in the demand for SMDs among all levels of employees. Despite resistance on behalf of IT professionals and especially information security professionals, there is a great deal of pressure by senior managers to synchronize their new smartphones to their work e-mail.


Some Steps Toward Designing Architectural Views

Mike Rosen

In my last Advisor (see "Understand the Value Equation," 12 January 2011), I talked about the architecture value equation and the role of architectural views in creating value. To refresh your memory, the equation says that if you make it easier for someone to do their job using architecture, then they’ll use it. To achieve that requires the appropriate view.


The Decision for Goodwill (and its Many Happy Returns)

Carl Pritchard

"And therefore ... though it has never put a scrap of gold or silver in my pocket, I believe that it has done me good, and will do me good; and I say, God bless it!" (Charles Dickens)


Some Steps Toward Designing Architectural Views

Mike Rosen

In my last Advisor (see "Understand the Value Equation," 12 January 2011), I talked about the architecture value equation and the role of architectural views in creating value.


The Truth and Nothing But the Truth

Steve Andriole

If you're new to technology management, then much of what appears in this Advisor may strike you as opinionated, cynical, and arrogant. But if you've been at IT for a while now, you'll see the contents as accumulated wisdom.


Backsourcing vs. the Hotel California Syndrome

Jim Love, John Berry, Kevin Berry, Craig Berry

"Backsourcing" is the general term used to describe the "repatriation" of IT or other outsourced services. The term first gained prominence about five years ago with two much-publicized failures. Frequently quoted is the decision by Sears to back out of its megadeal in 2005, a year after it had signed. There is also the JPMorgan Chase backsourcing case, also announced in 2005 [1].


Vendors Address Mobile BI Security

Curt Hall

One of the biggest concerns among organizations when it comes to adopting mobile BI is security [1]. This is hardly surprising, given that security has always been a major concern of any mobile corporate application, particularly the fear of unauthorized access to, or loss of, sensitive corporate data.