Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.
"Back to School" for One Sourcing Venture
Just when you thought all the innovative sourcing ideas had been exhausted, an entrepreneur figures out a new way to offer potential value to an arable market while raising his nation's total international trade in services. Success here will remind us of important sourcing truths.
Control Versus Collaboration: Web 2.0 Meets Knowledge Management
Since the term "Web 2.0" started appearing, the key questions that seem to keep coming back are: What does it mean? What is the relevance to the enterprise? Should we fear it?
As I recently helped update my company's knowledge management strategy (our business vitally depends on the effective transfer of knowledge from experts to novices, but then, what business doesn't?), I realized that leveraging Web 2.0 in the enterprise meant relinquishing traditional control mechanisms over the editing and publishing of corporate knowledge.
BI for the Masses?
Collaboration and Business Intelligence
10 New Rules
The Information Security Maturity Model: A Roadmap to Security Excellence
The responsibility for establishing and maintaining information security today looks like a Scrabble board. COSO, COBIT, ITIL, ISO, and ASIS1 (apologies if I missed any other tiles) are either standards bodies that evangelize practices or acronyms for the management practices themselves -- all designed to help organizations optimize today's information security strategy and contend with tomorrow's threats. Whatever approach an organization adopts, there is one other standard worth considering first.
Use Web 2.0 to Create Business Value
Plenty to Go Around
The business/IT divide is alive and well. We often cast blame on IT for not "talking to the business in a way they can understand," but it's a two-way street and there is plenty of responsibility to be shared for the situation. Business blames IT for a host of sins. Recently, I heard: "They can't do what we ask ... everything takes too long ...
Politics in IT Governance and Prioritization
Ah, the word "politics" sounds ugly. Yet IT managers always talk about the negative role of politics in making IT investment and prioritization decisions. It would seem that "politics" is something to be avoided, that somehow a more rational decision-making approach could avoid politics.
Does Your IT Shop Need an Alignment?
In helping the founder get a local technology professional organization to take flight, I began to think about some broad themes around the business value of IT that would seed discussions in future meetings among the like-minded folk who populate this informal group. Thinking about business value topics made me realize how useful this exercise is in establishing better alignment between IT and business units.
Using Schedules in Contract Design: Personnel
In the next few Advisors, I'll address some complex rights your organization will want to consider in outsourcing contracts, as well as the obligations you may wish to require of a service provider. Each of these entails having a separate schedule in your outsourcing contract in addition to clauses within the contract.
Using Schedules in Contract Design: Procedures & Plans
In this series of Advisors, we're examining the use of schedules as an approach to contract design that enables you to modularly construct contracts; you only use the schedules you need in any given circumstance. This approach also allows for third parties that may need to sign the schedules to have only the information they require.
Can Innovation Be Certified?
The title of this article sounds like an oxymoron, doesn't it? But it is becoming a reality in some countries in the EU: research, development, and innovation (RDI) standards defined for innovation management systems and innovation projects {1}. The question is: will an RDI certification stimulate and support organizations in achieving systematic and sustained innovation? Or will the routines that they promote be another obstacle to innovation if bureaucratic and "audit-type" controls are introduced?
The Shift Away from Traditional User Interfaces
It is amazing to think that the QWERTY keyboard layout invented by Christopher Latham Sholes to minimize jamming of manual typewriter keys is now almost 140 years old. It is almost as amazing to realize that the familiar mouse-and-windows GUI is nearly 25 years old and that the Mosaic-inspired Web browser interface is roughly 15 years old.
Trends in Grid Computing for Data Warehousing and BI
In January, I said that I believed that grid computing represents the future of enterprise computing (see "What About Grid Computing?" 9 January 2007).
Scope Management in an Agile Process
Searching for the Optimum Approach
The requirement for really good security -- where that exists, which is by no means everywhere -- hones right in on the Achilles' heel of governance. After all, what is governance? A set of rules, policies, or principles designed to steer employees in the desired direction: toward right behavior and away from wrong behavior.
What History Teaches About Architectures
Making the Most of the Risk Meeting
Ubiquitous BI?
Data Sensors: The Path to Precision Agriculture
Collaborative Leadership Basics: The Second Key to Sustainable Partnering Across Any Boundary
Last month I reviewed opportunities for IT to partner with the business, with suppliers, and with other organizations, and I described the first of my three keys for partnering: Exchange (see "Three Keys to Sustainable Partnering Across Any Boundary," 31 May 2007).
Outsourcing Your Reputation
Last week, the company RC2 Corporation of Oak Brook, Illinois, USA, issued a recall notice and notified the US Consumer Products Safety Commission (CPSC) that it was recalling 1.5 million of its Thomas the Tank Engine wooden railroad toy trains and some of its accessories because the Chinese factory that produced them used lead paint.

