Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

IBM'S Acquisition of Corio Validates ASP/SaaS Model

Jeffrey Kaplan

While much of the business community is focused on the mega mergers between telecommunications carriers such as SBC and AT&T or the tumultuous acquisition of PeopleSoft by Oracle, a far smaller but potentially more significant acquisition by IBM Corporation of Corio Inc. could serve as a real indicator of the future direction of IT.


Global Sourcing: A Hybrid Model Is Emerging

Wendell Jones
  For more information on Cutter Consortium's Sourcing and Vendor Relationships advisory service, please contact Dennis Crowley at +1 781 641 5125 or e-mail dcrowley@cutter.com.

Relational and Object-Oriented Database Design in the 21st Century -- Part 1

Ken Orr
  Relational and Object-Oriented Database Design in the 21st Century series: Part 1

Increase Customer Satisfaction: Divide and Conquer

Kenneth Rau

IT departments, like any business, are constantly being asked to excel in three dimensions simultaneously: quality of services, operational efficiency, and customer care. When you think about it, isn't that all there is? But you know what? It can't be done: you can't excel in all three at once. If you try, you won't be consistently outstanding at any one, let alone all three, and you'll just wind up in the "muddled middle."


What's the "Right" IT Spending Level?

Bob Benson, Tom Bugnitz, Tom Bugnitz, Tom Walton, William Walton, William Walton, Kaleb Walton

In the past months we have been asked by three different IT organizations some variation of this question: "In our industry, what percent of revenue should we be spending on IT?" The question seems to be driven by one of the following three pressures, most coming from outside of IT:


Yesterday's Weather

Jim Highsmith

What's the "Right" IT Spending Level?

Bob Benson, Tom Bugnitz, Tom Bugnitz, Tom Walton, William Walton, William Walton, Kaleb Walton

In the past months we have been asked by three different IT organizations some variation of this question: "In our industry, what percent of revenue should we be spending on IT?" The question seems to be driven by one of the following three pressures, most coming from outside of IT:


Simulation and Business Process Management

Curt Hall

As companies gain more experience and become more adept at business process optimization, they are beginning to examine the use of simulation tools for modeling and analyzing business processes.


Identity Resolution Management

Curt Hall

IBM's recent acquisition of SRD -- a vendor of "identity resolution management" technology -- helps shed some light on this very interesting application of data cleansing software.


Enterprise Decision Management

Curt Hall
  For more information on Cutter Consortium's Business Intelligence advisory service, please contact Dennis Crowley at +1 781 641 5125 or e-mail dcrowley@cutter.com.

Decision Planning

Jim Highsmith

Decision Planning

Jim Highsmith

Augmented Reality

Ken Orr

Readers of my Advisors know that I'm a big fan of Douglas Engelbart. Among other things, Engelbart and his group at Systems Development Corporation were responsible in the 1960s for many of the fundamental ideas behind personal computers, including windows, full-screen text editing, the mouse, and perhaps even the concept of the personal computer itself.