Digital competitors have raised the bar and are forcing incumbents from virtually every industry into huge transformation programs.
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Arthur D. Little’s Ignacio Garcia Alves, Philippe De Backer, and Juan Gonzalez tell bankers in no uncertain terms that they cannot stall the shift to digital transformation. Legacy systems have been a major factor in this delay, but banks have a chance to come out ahead of fintechs — provided they have the right answers to 11 key questions.