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  "The more efficient you are, the harder it is to change." In this article, Cutter Business Technology Council Fellow Tom DeMarco's adage will be our guidepost as we examine issues concerning IT and business, drawn from Cutter Consortium's surveys.
January 1, 2003 | Authored By: Robert Charette
  "Slack represents operational capability sacrificed in the interests of long-term (organizational) health." So writes Cutter Business Technology Council Fellow Tom DeMarco in his acclaimed book, Slack: Getting Past Burnout, Busy Work, and the Myth of Total Efficienc
January 1, 2003 | Authored By: Robert Charette