Beyond Fintech: New Frontiers — Opening Statement

Philip O'Reilly

This issue focuses on key topics of interest for financial services organizations, namely equity crowdfunding, legacy systems migration, robo-advisors, test outsourcing, and refining the reconciliation process.


Beyond Fintech: New Frontiers — Opening Statement

Philip O'Reilly

This issue focuses on key topics of interest for financial services organizations, namely equity crowdfunding, legacy systems migration, robo-advisors, test outsourcing, and refining the reconciliation process.


Solving the Puzzle: Streamlining Regulatory Reporting with Semantic Ontologies

Oliver Browne, Nenad Krdzavac, Philip O'Reilly, Mark Hutchinson, David Saul, Daire Lawlor, Daragh McGetrick

For financial institutions, regulatory reporting has become something of a jigsaw puzzle — one that must be cobbled together into a coherent picture from several boxes into which the pieces from different puzzles have been put over time, for an audience that will never appreciate the pain involved in organizing that picture or the time and manpower required to build it.


An Alternative View: Customer Care Applications

Sebastian Konkol

When it comes to IT systems in the customer care area, we keep arriving at the same idea: a trouble ticket reported by a customer and resolved in the scope of a customer care process. We organize all interactions around a process measured by key performance indicators (KPIs) and optimized for efficiency metrics, ignoring the fact that it is not process efficiency that our customers value. This Executive Update provides an alternative: a Semantic Web–based view of customer care solutions.


Digital Disruption of Business Models: The Mass Mitec Story

David Wortley

Today, the raft of truly disruptive and empowering consumer technologies is both unprecedented and, to a large extent, unpredictable in its consequences for businesses of all sizes and for society as a whole. This Executive Update charts the digital transformation of Mass Mitec, a UK-based small-to-medium enterprise, via a disruptive digital technology in the 1990s and uses the story as an illustration of the potential and dangers of digital disruption.


Google Plays Go, Again

Paul Harmon

Here comes the automation of innovation. Organizations that move quickly and introduce these systems are going to be well placed to gain insights that will give them serious competitive advantages to their more staid competitors.


Influencing Collaboration

Alistair Cockburn

This Advisor identifies four actions we can take to encourage others to contribute and collaborate in a group setting.


Business Architecture: Lessons from the Trenches

Whynde Kuehn

Through updates and case studies, Whynde Kuehn provides useful insights for established business architecture practices as well as for teams just starting their business architecture journey. In this on-demand webinar Kuehn shares lessons from the trenches — business architecture in the real world.


Toward Strategic Relevance: Connecting Business Architecture with Enterprise Architecture

Avinash Malik

For your EA program to “climb the ladder” to strategic relevance, one of the most important investments is in an integrated business architecture practice.


To Market, To Market: Blockchain Rising

Curt Hall

I predict that within the next three years the market for blockchain solutions will have progressed to the extent that the key infrastructure components will be available, security issues will be identified and mapped out, and experts available in applying the technology to specific applications and industries will start becoming available, thus providing the support for implementing and running blockchain applications on a daily operational basis.


Enabling Digital Strategy Execution via Architecture Review Board

Mohan Babu K

Organizations today are constantly executing their corporate digitization strategies, requiring CIOs and IT leaders to engage with business stakeholders to deliver specific outcomes. Such engagement must be governed by the organization’s processes, operating model, and technology governance to ensure robust, scalable architectures and roadmaps.


Implementing Design Thinking in Agile

Bhardwaj Velamakanni

This Advisor presents an overview of improving Agile techniques and practices by using design thinking within the Agile space and describes three techniques from design thinking methodologies that tend to yield benefits to Agile practitioners.


Bitcoin: In the Eye of the Beholder

Sherry Law

Bitcoin and other cryptocurrencies are a borderless means for indiscriminate global economic participation. This will make it a significant part of the financial industry.


Integrating Architecture and Agile Practices

Daniel Horton

This Advisor discusses how scaling architectural process and artifacts to suit Agile practices enhances the value of the architect's role.


Mitigating Business Risk: Unlock Software Potential

Peter Kaminski

In this Update, we continue our discussion of mitigating business risk by examining the benefits of contextual software analysis and reviewing some of the static code analysis tools available today that can help track down defects at both the component level and the overall system level.


The Innovation Imperative and Challenges in Big Data, IoT, and the Cloud

Alok Sharma, Bhuvan Unhelkar

Innovation's potential is brought to fruition only when it is complemented by back-end cloud technologies.


Leveraging Business Architecture to Drive and Deploy Innovation

Whynde Kuehn

This Executive Update is the second in a series focusing on the role of business architecture as a critical enabler of organizations to effectively operate, transform, and compete.


Blockchain Rising, Part IV: Challenges

Curt Hall

This Executive Update examines survey findings pertaining to the issues organizations say are challenging their blockchain adoption efforts.


Blockchain Rising, Part IV: Challenges

Curt Hall

This Executive Update examines survey findings pertaining to the issues organizations say are challenging their blockchain adoption efforts.


Time Matters: The Time-Driven Company

Mariusz Rafalo

There is no technology that will allow us to generate more time or produce a substitute for time, but technological advances do enable more efficient use of time, thus maximizing its utility.


Don’t Reinvent the Wheel: EVM for Agile

Alexandre Rodrigues

The EVM method was first developed to help manage complex R&D projects, which are mostly characterized by an unstable, volatile, and evolving scope. It is therefore no surprise that EVM applies to Agile projects.


4 Steps to a Strategic Architecture for Digital Transformation

Syed Suhail Ahmad

Successful digital transformation requires strategic architecture thinking.


Smart Service Automation: 20 Action Principles

Mary Lacity, Leslie Willcocks

In this Executive Report, we expand on a previous report on robotic process automation and cognitive automation by establishing action principles for service automation strategy, service automation launch, change management, and building mature service automation capabilities.


Smart Service Automation: 20 Action Principles

Mary Lacity, Leslie Willcocks

In this Executive Report, we expand on a previous report on robotic process automation and cognitive automation by establishing action principles for service automation strategy, service automation launch, change management, and building mature service automation capabilities.


Smart Service Automation: 20 Action Principles (Executive Summary)

Mary Lacity, Leslie Willcocks

The accompanying Executive Report is the second of two in a Cutter series on smart service automation. It provides rich insights into 20 client organizations and how they achieved high performance in their adoption of robotic process automation (RPA) and cognitive automation (CA) tools.