Smart Service Automation: 20 Action Principles (Executive Summary)

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Smart Service Automation: 20 Action Principles (Executive Summary)

Executive Summary
Posted June 6, 2017 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies

The accompanying Executive Report is the second of two in a Cutter series on smart service automation. It provides rich insights into 20 client organizations and how they achieved high performance in their adoption of robotic process automation (RPA) and cognitive automation (CA) tools.