IT Budgeting in 2013: Are We Finally Back on Track? — Opening Statement
Slowly Rebuilding IT Budgets: Cautiously Investing in the Future
IT Budget 2013 Survey Data
Welcome to the eighth annual IT budget issue of Cutter Benchmark Review. In each installment, CBR gathers and analyzes fresh data to understand both the state of IT budgeting in the current year and the emerging trends that can be seen by looking at the changes taking place (or not taking place) between years.
The Perception, the Power, and the Promise of Social Media Analytics
"The popularity of social networking sites, coupled with our 24/7, always-on mobile devices, means that data and opinions are always 'flowing.'"
-- Matt Ganis and Avinash Kohirkar, Guest Editors
Social Media Data Analysis: Current Status, Major Obstacles, and Future Directions
People and Data: The Keys to Getting Business Value from Social Media
Social Media Strategy: Understanding Social Media, IT Strategy, and Organizational Responsiveness in Times of Crisis
Leveraging Social Media to Achieve Business Objectives
Measuring the ROI of Social Media and Social Media Analysis Investments
Strategic Linkage
A Culture of Resilience
Our research, which we describe here and in greater detail in a recent Executive Report (see "A Culture of Resilience: Preparing for the Unexpected"), shows how several "high-performing" organizations employ what we call a "culture of organizational resilience" in order to help manage risk and uncertainty. We evaluated organizations that already had comprehensive risk management systems in place, ranging from tools and techniques to forecast risks to business continuity and crisis-management planning.
Risk Management 2013: A Comprehensive Survey (Part II)
Risk Management 2013: A Comprehensive Survey (Part II)
Providing Coaching to Newly Agile Teams
Corporate Adoption of CEP Systems
Gamification and Big Data
Gamification is a tech industry buzzword referring to the use of gaming techniques in non-game applications. Big Data refers to data having properties like huge volume, high velocity, variety, and variability. A lot of people are already talking about Big Data, but many people question what to do with this data and how to make actionable insights out of it.
Gamification and Big Data
Gamification is a tech industry buzzword referring to the use of gaming techniques in non-game applications. Big Data refers to data having properties like huge volume, high velocity, variety, and variability. A lot of people are already talking about Big Data, but many people question what to do with this data and how to make actionable insights out of it.
Evaluating the Health of Service and Product Offerings: A Fourth Perspective
In adhering to the principle of triangulation, I have found that the three basic viewpoints for service or product health are: (1) the external subjective (customer satisfaction), (2) the external objective (usage), and (3) the internal objective (delivery). In this Executive Update, I explore these viewpoints, which cover three critical perspectives when looking at the health of a service or product.
Enterprise Architecture and Social Technologies
This Executive Report looks at the many new challenges social technologies pose for enterprise architecture -- around the use of social media in an enterprise context; challenges around ownership and control of social infrastructure that lies beyond the perimeter of an enterprise; and challenges around the nature of architecture components and the architecture landscape -- and what they mean for EA teams, the enterprise architecture, and the enterprise.
Enterprise Architecture and Social Technologies
This Executive Summary and its accompanying Executive Report explain the challenges posed by social technologies and describe the role and response of EA teams in some leading organizations.