Managing work assignments is one of the top challenges in most organizations. The individuals doing the work feel scattered and overwhelmed by the volume of assignments that keep coming their way, while their managers feel caught between the proverbial rock and a hard place.

Many organizations fail to realize both the value and the operational risks associated with their IT assets. Over the years, organizations have invested heavily in information technology; however, most have failed to leverage this investment. In addition, they have inadvertently introduced risks associated with control over these assets into the organization. There are many reasons why organizations should have control of their IT assets, ranging from the day-to-day management of the infrastructure to the need for corporate governance. Therefore, organizations must introduce an IT asset management (ITAM) discipline.

A SWOT analysis is a tool used for many purposes in business. The acronym stands for strengths, weaknesses, opportunities, and threats. As shown in Figure 1, strengths and weaknesses represent internal factors; opportunities and threats represent external factors. Strengths and opportunities are to be built or maintained; weaknesses and threats are to be eliminated or mitigated.

A SWOT analysis is a tool used for many purposes in business. The acronym stands for strengths, weaknesses, opportunities, and threats. As shown in Figure 1, strengths and weaknesses represent internal factors; opportunities and threats represent external factors. Strengths and opportunities are to be built or maintained; weaknesses and threats are to be eliminated or mitigated.