Almost everybody believes in software measurement, and if you trust Murphy's Law, then you know why you should. Consider Westheimer's Rule: "To estimate the time it takes to do a task: estimate the time you think it should take, multiply by two, and change the unit of measure to the next highest unit. Thus, we allocate two days for a one-hour task" [1].

Almost everybody believes in software measurement, and if you trust Murphy's Law, then you know why you should. Consider Westheimer's Rule: "To estimate the time it takes to do a task: estimate the time you think it should take, multiply by two, and change the unit of measure to the next highest unit. Thus, we allocate two days for a one-hour task" [1].

Almost everybody believes in software measurement, and if you trust Murphy's Law, then you know why you should. Consider Westheimer's Rule: "To estimate the time it takes to do a task: estimate the time you think it should take, multiply by two, and change the unit of measure to the next highest unit. Thus, we allocate two days for a one-hour task" [1].

My journey in metrics began more than six years ago, when I was asked to put together metrics for a group within our IT development division. The group was composed of about 40 systems and 600 IT staff, and it collected very little, if any, metrics data. There was a mandate across the total development division to provide metrics data for review with our CIO.

My journey in metrics began more than six years ago, when I was asked to put together metrics for a group within our IT development division. The group was composed of about 40 systems and 600 IT staff, and it collected very little, if any, metrics data. There was a mandate across the total development division to provide metrics data for review with our CIO.

According to a recent Cutter Consortium study, both IT outsourcing (ITO) and business process outsourcing (BPO) are growing segments of the outsourcing market, with BPO experiencing rapid growth.

According to a recent Cutter Consortium study, both IT outsourcing (ITO) and business process outsourcing (BPO) are growing segments of the outsourcing market, with BPO experiencing rapid growth.

According to a recent Cutter Consortium study, both IT outsourcing (ITO) and business process outsourcing (BPO) are growing segments of the outsourcing market, with BPO experiencing rapid growth.

According to a recent Cutter Consortium study, both IT outsourcing (ITO) and business process outsourcing (BPO) are growing segments of the outsourcing market, with BPO experiencing rapid growth.

According to a recent Cutter Consortium study, both IT outsourcing (ITO) and business process outsourcing (BPO) are growing segments of the outsourcing market, with BPO experiencing rapid growth.

Collaboration

An accelerating trend toward consensus decisionmaking is overtaking Western economy companies. A direct side effect of this trend is a kind of Parkinson's Law of Meetings: "Time dedicated to meetings is expanding to fill the working day."

Collaboration

An accelerating trend toward consensus decisionmaking is overtaking Western economy companies. A direct side effect of this trend is a kind of Parkinson's Law of Meetings: "Time dedicated to meetings is expanding to fill the working day."