The Chaos Report -- Reality Challenged

Jim Highsmith
The Standish Group's Chaos reports (the 1994 original study and the 2000 update) have caused a tremendous waste of IT dollars. Just look at tool site after tool site -- project management, collaboration, software development, modeling tools -- the numbers from the Chaos report are given as a key reason for buying particular products. These reports are heralded as verification that the software development community is in a sorry state of affairs and that we must all be unprofessional, undisciplined, and immature.

What's Driving Corporate CRM Initiatives? Status and Satisfaction

Curt Hall
It seems as though you can't open a business or IT magazine without running across a vendor or company hyping customer relationship management (CRM). Unfortunately, opinions vary considerably regarding the real value of undertaking CRM initiatives. Opinions swing just as wildly as to what goals or trends are driving corporate CRM initiatives and what benefits organizations are hoping to gain from them.

What's Driving Corporate CRM Initiatives? Status and Satisfaction

Curt Hall
It seems as though you can't open a business or IT magazine without running across a vendor or company hyping customer relationship management (CRM). Unfortunately, opinions vary considerably regarding the real value of undertaking CRM initiatives. Opinions swing just as wildly as to what goals or trends are driving corporate CRM initiatives and what benefits organizations are hoping to gain from them.

E-Business Brings Alignment

Chris Pickering
 

We've talked a lot about how e-business is different from traditional business: new technologies, 24/7 availability, worldwide access, and faster time to market are just a few of the ways that the e-business world is different. Most of these changes are concrete and obvious, but e-business is different in intangible ways, too. This article addresses one of the more surprising of these intangibles: business-IT alignment. A perennial bugaboo for traditional business and IT, business-IT alignment is alive and well in the e-business world!


E-Business Success Factors

Chris Pickering
 

One surprising result from a recent Cutter Consortium business-IT strategies survey is that, on average, those who spend more money on e-business have a higher e-business success factor. Assuming that higher cost comes from larger, more complex projects, we tend to assume that higher project price tags will be accompanied by lower success factors. Respondents surprised us by reporting just the opposite. As Figure 1 shows, those who have spent less than US $1 million on e-business report lower success factors than those who have spent more than $1 million.


Fists Are Flying: Agile Versus Heavy Methodologies

Robert Charette
In this article, we continue our look at the issues involved in the agile versus heavy methodology fray, drawing on data from Cutter Consortium's surveys.

At first blush, agile methodology projects seem better than heavy methodology projects at meeting their schedule, cost, and quality targets. Projects using agile approaches reported better schedule and cost performance indices and were perceived to be equal to, if not slightly better in quality than, projects using heavy methodology.


E-Business Packages, Tools, and Technologies

Paul Harmon
I began reviewing Cutter Consortium's recent e-business survey this past September. In Distributed Computing Architecture/e-Business (now known as Distributed Enterprise Architecture) Executive Update Vol. 4, No. 18, I reported that 74% of respondents (140 companies once I eliminated software companies and consultants from our sample) were firmly committed to e-business as a key part of their corporate strategies.

The Fine, Fine Line Between Success and Failure

David Gijsbers
As highlighted in this month's issue of Cutter Benchmark Review, the terms "success" and "failure" are not black and white. Unfortunately, IT efforts are often forced into one category or the other without regard as to why they're successful or have failed -- and whether "failure" may have in fact been the best possible outcome.

The Fine, Fine Line Between Success and Failure

David Gijsbers
As highlighted in this month's issue of Cutter Benchmark Review, the terms "success" and "failure" are not black and white. Unfortunately, IT efforts are often forced into one category or the other without regard as to why they're successful or have failed -- and whether "failure" may have in fact been the best possible outcome.

The New IT Mindset

Helen Pukszta

This Executive Report advocates that organizations striving to excel at exploiting information technology adopt a new IT mindset. Why is a new mindset necessary? As others have noted before, by changing how we look at the world, we can change the world itself.


The New IT Mindset

Helen Pukszta

This Executive Report advocates that organizations striving to excel at exploiting information technology adopt a new IT mindset. Why is a new mindset necessary? As others have noted before, by changing how we look at the world, we can change the world itself.


The New IT Mindset

Helen Pukszta

This Executive Report advocates that organizations striving to excel at exploiting information technology adopt a new IT mindset. Why is a new mindset necessary? As others have noted before, by changing how we look at the world, we can change the world itself.


The New IT Mindset

Helen Pukszta

The strategic significance of information technology demands that organizations adopt a new IT mindset. It is a mindset around IT concepts, IT relevance, and IT ownership that permeates organizations and predetermines their responses to IT-based threats and opportunities. The new IT mindset engenders a new viewpoint on information technology as a business resource and leads to optimal IT investments.


The New IT Mindset

Helen Pukszta

The strategic significance of information technology demands that organizations adopt a new IT mindset. It is a mindset around IT concepts, IT relevance, and IT ownership that permeates organizations and predetermines their responses to IT-based threats and opportunities. The new IT mindset engenders a new viewpoint on information technology as a business resource and leads to optimal IT investments.


The New IT Mindset

Helen Pukszta

The strategic significance of information technology demands that organizations adopt a new IT mindset. It is a mindset around IT concepts, IT relevance, and IT ownership that permeates organizations and predetermines their responses to IT-based threats and opportunities. The new IT mindset engenders a new viewpoint on information technology as a business resource and leads to optimal IT investments.


E-Business Today: Strategy Planning (Part 3 of 3)

Chris Pickering

Editor's note: This is the third Update in a three-part series. The first two appeared previously as Business-IT Strategies Executive Update Vol. 4, No. 20 and Vol. 4, No. 22.


How Do You Design, Develop, and Test E-Business Applications?

Ram Reddy

IT shops generally have treated software development as an art rather than a science. After a brief interest in the Software Engineering Institute's Capability Maturity Model (CMM), most IT shops have reverted back to application development as usual. Unfortunately, if a firm's e-business applications fail, it can have disastrous consequences.


December 2001 Component Development Strategies

Volume XI, No. 12; December 2001PDF Version Executive Summary

Enterprise Integration: Business' New Frontier

Eric Aranow

Editor's note: This Executive Report is the first of a two-part series on enterprise integration. The second installment, "Making Enterprise Integration Real," will be published in the first quarter of 2002.


The Changing Legacy Integration Landscape

Andre Leclerc

The past year was tumultuous in so many different respects, IT being just one of them. One of the conclusions we can draw about this year is that change happens fast, often faster than we can react. I'd like to take this opportunity to reflect on the technology trends I've observed in the past 12 months. One of these technologies -- enterprise application integration (EAI) -- is of great interest to me.


Business Rules

David Loshin

Within any industry, companies are guided by the same business directives as well as by the same laws and regulations. Therefore, at any company, the business processes that guide both tactical and strategic operations are expected to be invoked in well-understood business scenarios.


Business Rules

David Loshin

Within any industry, companies are guided by the same business directives as well as by the same laws and regulations. Therefore, at any company, the business processes that guide both tactical and strategic operations are expected to be invoked in well-understood business scenarios. However, despite operating under the same regulations, companies have wildly varying degrees of success.


The Project Office

Stephen Hawrysh

I have been a systems professional for more than 20 years. For two of those years I was a consultant, where I was enlightened about the "elevator conversation." It goes something like this:


The Project Office

Stephen Hawrysh

Projects are an integral part of business. In this fast-paced, ever-changing business world, doing projects well is crucial. To clarify what I mean by "project" in the accompanying Executive Report: a project is a planned set of actions taken to improve a business process or to implement a new business process.


How to Select a Product Release Date

Luke Hohmann

One of the unresolved issues associated with software methodologies is how to select a software product release date. Current thinking, embodied by the so-called "agile" software methods, is that software should be released frequently to the customer. Older, more staid methods are often silent on this topic.