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Business Rules Management Systems and Multichannel Decision Automation

Posted March 22, 2006 | Technology |

Last month, I covered the "blending" of business rules management (BRM) and business process management (BPM) technologies (see "Business Rules and Business Process Management: Separate But Complementary," 22 February 2006). This month, I want to discuss the use of BRM applications for multichannel decision automation.

About The Author
Curt Hall
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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