The Power of "Showback" to IT Customers -- Moving IT into the "Driver's Seat"

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The Power of "Showback" to IT Customers -- Moving IT into the "Driver's Seat"

Posted September 5, 2012 | Leadership | Amplify

I have heard so many CIOs say they just want to be able to walk into the offices of their internal customers -- business-unit VPs and other executives -- and show them exactly the real, fully loaded costs of the systems they are using and the financial consequences of some of the demands they push on IT without full knowledge of costs.

About The Author

Bob Multhaup

Bob Multhaup is President of IT Business Dimensions and architect of the ITin3D IT modeling tool. With 12 years of CIO experience as the VP of IT for Henkel North America and the Divisional Information Officer of two Sandoz (now Novartis) global divisions and seven years working in Europe. Mr. Multhaup has designed a consulting business around the need of CIOs to transform their IT function into a service-based business model with an emphasis on… Read More

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The Power of "Showback" to IT Customers -- Moving IT into the "Driver's Seat"

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