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  • Leveraging IT’s Wisdom to Shape Corporate Strategy

    November 2008

    It’s All in the Head

    Strategic leadership is a mindset that looks at achieving greater integration between the way IT thinks and the way the business thinks. It’s all about promoting people with the right attitude who can take a strategic role in leading the company.

    In this issue:
    • Leveraging IT’s Wisdom to Shape Corporate Strategy
    • Strategic Leadership Through IT
    • The Strategic IT Leader
    • Is IT Promoting the Right People into Leadership Roles?
    • Communicate, Collaborate, Coordinate, Decide: How IT Achieves Strategic Leadership
    • Competing by Design: Getting Agility from Technology
  • Can IT Make or Break a Corporate Acquisition?

    October 2008

     
    Best of Both Worlds

    Leveraging an M&A transaction requires both parties to put politics aside and make decisions in the best interests of the merged entity. A merger offers a rare opportunity to rationalize the IT portfolio, allowing the companies involved to seize the moment for their competitive advantage.

    In this issue:
    • Can IT Make or Break a Corporate Acquisition?
    • The Path to M&A Success: A Metrics-Driven Approach to IT Integration
    • Dial M for Merger: The Role of IT in M&As
    • Technology and M&As: Event Planning for Technology Reengineering
    • Deal or No Deal? Why IT Due Diligence Should Drive the M&A Decision
    • True Tales from the Acquisition Trail
  • Caution! Sharp People: Managing Cutting-Edge Talent in the IT Shop

    October 2008

    With this issue of Cutter Benchmark Review we focus on the management of IT talent and look at the managerial and human resources challenges in the IT shop.

    In this issue:
    • Caution! Sharp People: Managing Cutting-Edge Talent in the IT Shop
    • Geeks and Non-Geeks Working Together: A Winning Playbook!
    • Managing Highly Talented IT Workers
    • Managing IT Talent: A Balanced Approach Is the Key
    • Management and IT Talent: Understanding Ourselves Survey Data
  • Web Site Quality: What Is It and Why Does It Matter?

    September 2008

    With this issue of Cutter Benchmark Review we focus on a very tangible problem that all modern organizations face: maximizing their investments in Web site design. How to maximize the ROI of a Web presence is an important challenge for organizations since, today, the Web is a key customer-interaction touch point for all but the very small firms. Web sites are one of the primary engines through which customers transact with an organization, access support services, and engage in after-sales service.

    In this issue:
    • Web Site Quality: What Is It and Why Does It Matter?
    • Web Site Quality and Accessibility: Where Are We and Where Do We Need to Go?
    • Putting Web Site Quality and Accessibility into Context
    • Web Site Quality: Don't Fall into the Trap of Complacency
    • Web Site Quality Survey Data
  • Finding the Real-World Value in Virtual Worlds: Issues and Challenges

    September 2008

    They Pose Real Problems

    Virtual worlds are immature and rife with problems, from service outages to avatar harassment. Though they offer great promise, they aren't yet ready for fielding mainstream applications. Many early adopters saw no substantial benefit and have beat a hasty retreat.

    In this issue:
    • Finding the Real-World Value in Virtual Worlds: Issues and Challenges
    • 3D + 3C = "Real" Virtual Worlds
    • From 2D to 3D: Making the Transition from Web to Metaverse Retailing
    • Virtual Worlds as Real-World Sales Tools
    • World of Workcraft: Educating and Training "Digital Natives"
    • Look Before You Leap: Issues and Challenges in Managing a Virtual-World Presence

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