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  1. Home
  2. Journals
  • The Strategic Orientation of the IT Shop: Do You Know Who You Are?

    August 2008

    With this issue of Cutter Benchmark Review, we return our focus to the strategic role of the IS function and to issues of innovation. We do so on the basis of the recognition that it is the norm today for the IT shop to be, or have the potential to be, a boundary-spanning function.

    In this issue:
    • The Strategic Orientation of the IT Shop: Do You Know Who You Are?
    • IS Executives: Organizational Focus, Customer Creativity, and Supplier Relationships
    • Aligning Innovation and Strategy
    • Strategic Orientation: Find Your Place and Be Ready to Evolve
    • Strategic Orientation Survey Data
  • IT Usability: Bridging the Gap Between Machines and People

    August 2008

    "A good user experience doesn't just happen -- it first needs to be envisioned and researched, and then deliberately designed using the right mix of skills and technologies."

    -- Carolyn Snyder, Guest Editor

    Technology Should Be Invisible

    Increasingly, users expect the kind of flexible, interactive, collaborative applications that Web 2.0 makes possible. Every successful consumer site or application with a "wow" factor raises the bar.

    In this issue:
    • IT Usability: Bridging the Gap Between Machines and People
    • Is IT Ready for Experience Design?
    • Web 2.0's Effect on Intranet Usability -- And Why It Matters
    • New Usability Challenges in RIAs
    • Designing for Usability at Any Age
    • The Security Dilemma: Balancing Robustness and Usability
  • The Intricacy of IT Budgeting: Is the Glass Half Full?

    July 2008

    This month's Cutter Benchmark Review marks the third installment in our annual series on IT budgets and the yearly IT budgeting process. The budgeting process is one of critical importance to IT and business professionals in our subscriber base. It is the importance of this process that leads us to address it each year. Doing so also allows us to comment on year-over-year changes and monitor how the priorities of the organizations we survey change over time.

    In this issue:
    • The Intricacy of IT Budgeting: Is the Glass Half Full?
    • IT Budget Trends: Wise Managers in an Uncertain Future
    • Linking IT Budgeting, Governance, and Value
    • IT Budgeting in 2008: Upward Bound, But Cautiously
    • IT Budgeting Survey Data
  • What's the Art in the "Art of Innovation"?

    July 2008

    "Efficiency is not the winning card. The competitive game is won by businesses that know how to balance entrepreneurial and managerial modes of organizing in the innovation process."

    -- Daniel Hjorth, Guest Editor

    We Need Science

    The trial-and-error approach to innovation is risky, ambiguous, and offers uncertain ROI. We need to take a more predictable approach to developing innovative solutions.

    In this issue:
    • What's the Art in the "Art of Innovation"?
    • Innovation Is an Art -- Here's Why
    • The Business of Jazz: The Role of Improvisation in Fueling Creative Innovation
    • Positive Deviants Rule!
    • Creating an Agile Work Environment to Nurture Innovation: Lessons from the Performing Arts
    • Sparking Innovation: The Art of Software Process
    • TRIZ: The Art of Systematic Innovation
  • The Transformation of the Enterprise Software Market

    June 2008

    "There appears to be a bit of a paradox between the massive and recent consolidation in ES and the excitement for and growth of SaaS and E 2.0. If E 2.0 and SaaS are such great opportunities, why are vendors still consolidating?"

    -- Vince Kellen, Guest Editor

    New Tech, New Life

    Enterprise software (ES) is changing. Adoption of SOA, SaaS, and E 2.0 technologies is breathing new life into the ES market. This bodes well for firms seeking more ES flexibility and ease of use.

    In this issue:
    • The Transformation of the Enterprise Software Market
    • It's the Design, Not the Features
    • Adopting the SaaS Model: A Client Perspective
    • ERP and Enterprise 2.0: What Does the Future Hold?
    • The Future of Competitive Advantage and Enterprise Software
    • Web-Mediated Market Interactions and Enterprise Software

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