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Insight
Editor's Note: Cutter Consortium asked Helen Pukstza to revisit this Advisor, originally published in 2000. Here she provides guidance for companies surviving the current economic climate.
This week's announcement by retailer Best Buy that it is changing its privacy policy highlights just how meaningless customer data privacy policies actually are for consumers. Moreover, for our interests, it also makes one wonder just how much emphasis (or effort) companies should place on defining their privacy policies if they can change them to suit their needs any time they want.
For more information on Cutter Consortium's Business-IT Strategies Advisory Service, please contact Dennis Crowley at +1 781 641 5125 or e-mail dcrowley@cutter.com.
This week's announcement by retailer Best Buy that it is changing its privacy policy highlights just how meaningless customer data privacy policies actually are for consumers. Moreover, for our interests, it also makes one wonder just how much emphasis (or effort) companies should place on defining their privacy policies if they can change them to suit their needs any time they want.
As Microsoft gets ready to release its first customer relationship management (CRM) product, there is a great deal of speculation as to whether or not Microsoft will come to dominate that market.
For more of Cutter Consortium's interview on data quality with Tom Redman, see Volume 2, No.