Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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Insight
Demystifying Rework
Shifting Fortunes
The Customer Is Not Always Right
I once met James Harrington, who was "Mr. Reengineering" at Ernst & Young. We were talking at lunch after hearing a presentation he delivered. One of my colleagues at the table used the now-familiar phrase, "the customer is always right." Mr. Harrington had a different view on this -- one that has proven true time and again.
Shifting Fortunes
The Customer Is Not Always Right
Application Service Providers
Tracking the Right Technologies
Application Service Providers
The explosion of the Web has supported the rise of a new cadre of nomadic professionals, connecting to each other through the Internet.

