Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans—you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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We hope the articles in this issue present perspectives and ideas on fulfilling the promise of artificial intelligence and that you’ll find them interesting, insightful, and practical. The articles will help you “imagine the new possible” and inspire and encourage you to harness advances in AI in your domain of interest, addressing any concerns and limitations, for good. 

“The purpose of a system is what it does” — referring to “system” as the company as a whole — means that a company’s statements of intent (“we are an innovative, digital native company”), or even its market analysis or the initiatives it has undertaken, are secondary to what a company actually does.

The industry is ripe for transformation in areas including customer service and marketing, claims management and fraud detection, and underwriting.

This Advisor explores one approach that has been particularly effective in making enterprise architects understand the realities of organizational change in their own context.

Artificial intelligence (AI) in all its various forms — machine learning (ML), natural language processing (NLP), speech recognition, cognitive systems, intelligent agents, chatbots, and robotics — is generating intense interest across every industry — from consumer electronics, banking, and finance to automotive, insurance, healthcare, government, aerospace, big pharma, retail, and manufacturing.

In this Advisor, we consider what leaders are expected to do within Agile organizations, then see how these duties translate to a set of desired skills and personality traits.

The existence of a digital backbone in an organization means that anyone aspiring and planning to transform different parts of the enterprise will be able to leverage the digital backbone in a consistent and sustainable way, ensuring that each effort connects to and leverages a common platform. 

Executive Update

AI and Autos

If electric cars and trucks are the vehicles of the future, then that already suggests a massive change in the industrial infrastructure — new modes of manufacturing, new modes of refueling and repair, and, perhaps, new roads. Given the key role of autos in society, such a transition will be a major story. However, it is really only a small part of the changes facing the automobile industry. As we explore in this Executive Update, other technological changes in the auto industry include: self-driving cars, intelligent auto production processes, and cars as entertainment centers.