The authors emphasize the need to connect and collectively harness advances in different elements of AI and outline autonomous business entities as examples of convergence of AI. The authors discuss the application of AI, not only to improve business operations, but also for product adaptation and to enable and support business model innovations, thereby making the entire business “smart.” They also explore “data labs” and “data factories,” which facilitate business model innovation. Finally, the authors argue that while AI-driven, radical automation of businesses will replace human work in some areas, humans will remain relevant in others.
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