Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
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Insight
Executive Update
Enterprise Software Vendors: The State of the Union
When the going gets tough, it is an opportunity for IT to shine. The IT organization offers more leverage for a company than do other departments. The IT organization is the only organization in a company that can positively affect every other organization in that company by helping it reduce costs and/or improve the productivity of its people.
The Agile Triangle, shown in Figure 1, was introduced in Agile Project Management, 2nd Edition and has been the subject of several Cutter Advisors. The Agile Triangle encourages teams to be flexible, agile, and adaptable -- it alters how we view success.
Abstract
A new generation of customer relationship management (CRM) is emerging. Social CRM brings the promise of Web 2.0 together with the allure of social networks. Is this a breakthrough for CRM? Or is it just another case of overpromise and underdeliver?
The need has never been greater. The promises are many. A new generation of customer relationship management (CRM) is combining with the promise of Web 2.0 and the promise of social networks. Is this finally the elusive breakthrough that we have been searching for so long to find? Or is it just another case of overpromise and underdeliver?
