Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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Insight


Almost everybody believes in software measurement, and if you trust Murphy's Law, then you know why you should. Consider Westheimer's Rule: "To estimate the time it takes to do a task: estimate the time you think it should take, multiply by two, and change the unit of measure to the next highest unit. Thus, we allocate two days for a one-hour task" [1].


Almost everybody believes in software measurement, and if you trust Murphy's Law, then you know why you should. Consider Westheimer's Rule: "To estimate the time it takes to do a task: estimate the time you think it should take, multiply by two, and change the unit of measure to the next highest unit. Thus, we allocate two days for a one-hour task" [1].



My journey in metrics began more than six years ago, when I was asked to put together metrics for a group within our IT development division. The group was composed of about 40 systems and 600 IT staff, and it collected very little, if any, metrics data. There was a mandate across the total development division to provide metrics data for review with our CIO.



According to a recent Cutter Consortium study, both IT outsourcing (ITO) and business process outsourcing (BPO) are growing segments of the outsourcing market, with BPO experiencing rapid growth.